Effective Face to Face Meetings: with increased options for meetings through alternative media channels such as teleconferencing and videoconferencing, there is a higher expectation for face to face meetings to be even more productive.This workshop considers the use of these technologies for meetings. Participants learn how to plan and structure a meeting, engage members at the meeting and achieve the outcomes needed. This course is suitable for those chairing or taking part in a meeting.

Goal Focused Time Management: create more time to focus on what’s important. Some Time Management practices can be rigid and unsuitable for today’s highly reactive business environment. This workshop recognises the need for flexibility in business, participants learn how to focus on targets and goals, (based on work by Stephen Covey), and use techniques to plan and manage the day to day tasks that are part of business life.

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Improved Business Communication using Neurolinguistic Programming (NLP): This workshop is an introduction to NLP, it demystifies the terminology, and applies the key communication techniques of NLP to your business environment.

Making Emails Work: In this workshop participants use a highly practical framework to create emails that are clear, structured, very readable, and are action orientated. Participants learn how to organise and structure the content of emails to enable the reader to quickly understand the communication and what actions are expected of them. Learn how to grab the reader’s attention, to influence and create a positive image through email.

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Performance Marketing: use a set of campaign planning principles that puts you in control. Using this framework participants learn how to anticipate, achieve and measure the results of the marketing and sales activities.

Negotiation Skills for Business: ‘Everything is Negotiable in Business’; it is impossible to operate effectively without good negotiation skills, learn these techniques to save time, effort and overcome frustration. Participants learn how to structure a negotiation session, lead, manage and focus on outcomes.

Business Planning; including Sales and Marketing Planning: ‘Everything is Negotiable in Business’; This workshop focuses on bringing an idea to reality through business planning, participants learn how to create, deliver and implement a plan that builds on the strengths in your business. Several types of business plans are reviewed, participants select and use one that suits their business needs.

Engaging Presentations: ‘Everything is Negotiable in Business’; a highly interactive workshop where participants use a set of proven techniques to design and deliver engaging presentations. Topics include planning, creating slides with visual impact, engaging and communication with the audience, how to overcome nerves, and handle questions effectively.

Presenting Powerful Sales Proposals: for groups or teams that are involved in bids and proposals. This workshop is in two parts: the first part develops the presentation and the plan of action. The second part of the workshop refines the content to be presented, addresses team roles and stage management, communication and behaviours.

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Coaching and Mentoring Skills: You’ve heard that a coaching style of management delivers results, and possibly you already practice this style of management and would like to learn more? You may currently act as a mentor for a member of staff? You believe the knowledge and skills that exists within the organisation are not applied effectively in certain circumstances? Learn the principle approaches used in coaching and mentoring, try-out techniques to encourage creative problem solving, and learn how to stretch and challenge assumptions and motivate the person to take action.

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Project Teams: Working and Communicating Effectively as a Team: project teams achieve fast results through improved communications, and gain a shared understanding of key project management skills and techniques. Members gain an appreciation of individual roles and contributions, and prioritisation of team tasks.

Marketing Teams: Working and Communicating Effectively as a Team: marketing teams understand individuals’ roles, timescales and targets, fully utilise sales and market intelligence and understand interdependencies.

Operational Teams: Working and Communicating Effectively as a Team: the Myers-Briggs Type Indicator is used to identify team strengths and preferred communication style, building more effective communication with colleagues and improved team cohesiveness.

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